If you are not happy with the purchase on our website for any reasons, please read our Return and Refund policy below for further instructions:

- We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.

- To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. 

- To start a return, you can contact us at nicolecosmeticsnz@gmail.com Items sent back to us without first requesting a return will not be accepted.

- We DO NOT offer refund but we DO exchange other products with the same value of the product you would like to refund.

Nicole.