Shipping
SHIPPING AND POSTAGE
Your order will be delivered in 1-3 business days, depending on where you are located. While we make our best efforts, we can not guarantee overnight delivery if there are delays with Courier Post. It may also take a little longer for addresses in rural areas. Please ensure you choose a delivery address where someone will be available to sign for your parcel (Signature Required).
We will process your order as soon as possible within standard business hours. Please note that stated delivery time is estimated for within business hours, and does not include any time for processing your order. We will email you a confirmation once your order has been shipped, which will include a link to your tracking page.
When checking out please supply us with a physical address, such as a workplace, where there will be someone present to sign for your item between the delivery hours of 9am - 5pm weekdays.
We take no responsibility for charges or delays incurred at receiver's end as this can vary depending on the rules of customs in each country.
All stock is located in Christchurch. All orders are bubble wrapped for protection.
NZ SIGNATURE REQUIRED
We do not charge extra for Signature Required parcels and this is our preferred option to ensure your parcel reaches you safely.
Non-Signature parcels are sent at the buyers risk, so please make sure that your Courier has a safe place to leave your parcel if you will not be home to receive it.
If you have any questions about delivery, please contact PASSTHEPARCEL directly as they can help you best once your parcel has been dispatched.
SHIPPING FEES
Our shipping fees are fixed nationally, except rural orders. The fees are as follows:
New Zealand |
Non-Rural |
$5.00 NZD |
|
Rural |
$8.00 NZD |
Rural (Over $100 Purchase) |
$3.00 NZD |
FREE SHIPPING
We are happy to offer free shipping on all orders of $100 or more ! To qualify, you'll need to reach $100 AFTER all discounts have been applied.
If you are not seeing the free shipping option available and your order meets the above criteria, try refreshing your browser's cookies or restarting the browser to unlock the free shipping option.
If you have any enquiries please contact us via nicolecosmeticsnz@gmail.com.